900bet Privacy Policy

Introduction & Commitment

Welcome to 900bet. We understand how valuable your personal information is — which is why following our privacy policy is not just a legal obligation for us, but a matter of genuine responsibility.

This privacy policy provides a detailed explanation of what information we collect when you use the 900bet platform, how that information is used, who it may be shared with, and how you can maintain control over your data.

By using our website or app, you agree to this privacy policy. If you do not agree with any part of it, we ask that you refrain from using the platform.

What types of information are collected

900bet collects different types of information for different purposes. A full breakdown is listed below:

In addition to the information you provide directly during registration, certain technical data is collected automatically when you use our platform. This includes your device type, operating system, browser version, IP address, and a log of which pages you visited and when.

We may also receive certain information from third parties — such as transaction confirmations from payment providers (bKash, Nagad, Rocket) or identity verification results from KYC service providers.

How Your Information Is Used

900bet uses your information only for legitimate and necessary purposes. Under our privacy policy, your data is used for the following:

• Account creation, management, and age and identity verification.
• Processing deposits, withdrawals, and other financial transactions.
• Personalizing your gaming experience based on your preferences.
• Sending promotions, bonus offers, and important updates.
• Detecting and preventing fraud, money laundering, and other illegal activities.
• Ensuring responsible gaming and identifying problematic gaming patterns.
• Improving customer service and resolving your complaints and queries.
• Meeting legal obligations and preparing reports for regulatory bodies.
• Ensuring platform security and resolving technical issues.

Who Your Information Is Shared With

900bet does not sell your personal information. However, there are certain situations where sharing data with trusted third parties may be required:

• Payment Providers: Financial information is shared with bKash, Nagad, Rocket, and other payment gateways as needed to process transactions.
• KYC service providers: Necessary information may be shared with authorized verification agencies for identity and age verification purposes.
• Legal authorities: Providing information is mandatory when required by court order, legal investigation, or regulatory authority request.
• Game software providers: Minimum necessary data may be provided to game providers for the operation of Live Casino or slots games.
• Fraud Prevention Services: Information may be shared with specialized security agencies to detect suspicious activity.

In all cases, third parties are given only the minimum information necessary to perform their function. They are also contractually bound to uphold our privacy standards.

Cookies & Tracking Technologies

900bet uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help enhance your experience on our platform.

• Essential cookies: Used to maintain your login session and ensure security — disabling these cookies will prevent the site from functioning properly.
• Performance Cookies: Used to analyze page load speed and user behavior — helps us improve the platform.
• Functionality Cookies: To remember your language preferences, theme, and other settings.
• Analytics Cookies: To understand which games or features are used most — for statistical purposes.

You can manage cookies through your browser settings. Please note that disabling certain cookies may affect the availability of some platform features.

Security Measures

To keep your data secure, 900bet uses industry-standard security technology. Our security framework includes:

• All data transfers are secured with 256-bit SSL/TLS encryption.
• Stored data is kept encrypted using AES-256 encryption.
• Two-factor authentication (2FA) to prevent unauthorized access to your account.
• Servers and databases undergo regular security audits.
• Immediate alerts are sent if a suspicious login or transaction is detected.
• Staff are granted access only to the information they need (Principle of Least Privilege).

That said, no one can guarantee complete security on the internet. We encourage you to stay vigilant — use a strong password, never share it with anyone, and contact our support team immediately if you notice anything suspicious.

Your Rights

You have several important rights regarding your personal data, all of which 900bet respects:

• Right to Access: You can request to see what information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or incomplete information.
• Right to Erasure: In certain circumstances, you may request that your data be deleted.
• Right to Restrict Processing: In certain cases, you can request that the processing of your data be restricted.
• Right to Data Portability: You can request a copy of your data in a structured format.
• Right to object: You may object to your information being used for marketing purposes.

To exercise any of these rights, please contact our support team. We will respond to your request within 30 business days. In some cases, legal requirements may prevent us from deleting certain data — if so, we will explain why.

Data Retention Period

How long 900bet retains your data depends on the type of information and the purpose for which it was collected. Our general policy is to keep data no longer than necessary.

• All account data is retained for as long as the account remains active.
• Even after account closure, data may need to be retained for up to 5 years due to legal obligations.
• Financial transaction records are retained for a minimum of 7 years.
• KYC verification documents are retained for up to 5 years after account closure.
• Marketing data: deleted within 30 days of unsubscribing.

Children's Privacy Protection

900bet strictly prohibits use of its services by anyone under the age of 18. We do not knowingly collect any personal information from minors.

• Age is verified at the time of registration, and anyone under 18 is not permitted to register.
• In suspicious cases, age verification through a government-issued ID is mandatory.
• If we become aware that data has been collected from a minor, it will be deleted immediately and the account will be closed.

Privacy Policy Updates

Our services, technology, or legal obligations may change over time, and this Privacy Policy may need to be updated accordingly.

• For significant changes, advance notice will be sent to your registered email address.
• The date of any change will always be displayed at the top of this page as "Last Updated".
• Continued use of the platform after any changes constitutes acceptance of the updated policy.
• Check this page regularly to stay up to date with our latest policy.

Frequently Asked Questions